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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M Dee

May 2, 2025

5  out of  5
rating by M Dee
"John and his Office Mgr. Amber are the BEST! Very helpful, great suggestions, and immediate response when you call or email them with questions about your coverage. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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G Cabrera

April 30, 2025

5  out of  5
rating by G Cabrera
"Got Classic Insurance, Simple, affordable 💯AMBER POLITANO , Very helpful and really knowledgeable 👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy P

April 30, 2025

5  out of  5
rating by Amy P
"I am so pleased with my insurance with John Keen’s State Farm office. They are very informative. The gals in the office are helpful and friendly, which is very hard to find these days. The office manager, Amber always has time to address my concerns. I highly recommend this office for your all of your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dayton Reeves

April 29, 2025

5  out of  5
rating by Dayton Reeves
"We’ve been with John and his crew for over 20 years and they’ve always gone above and beyond to help us out! Our children are also covered through his office and have no complaints!"
We responded:
"Thank you for your 5-star review! My State Farm team and we are happy to be your good neighbor!"
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Richard Aguila

April 28, 2025

5  out of  5
rating by Richard Aguila
"Job welldone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cyrus Toorkey

April 23, 2025

5  out of  5
rating by Cyrus Toorkey
"Very good people and responsible!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrew Saenz

March 19, 2025

1  out of  5
rating by Andrew Saenz
"Had to change Agents, which sucks because I've been with John for over 10 years but have had so many mishandling of policy changes recently that I don't feel comfortable with this office handling my policies anymore. State Farm has been great and I am keeping the insurance but I would recommend you look into different Agent."
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Mario Martinez

February 7, 2025

5  out of  5
rating by Mario Martinez
"Amber was great! Very knowledgeable and a blessing to talk to."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gary Pyrdeck

January 17, 2025

5  out of  5
rating by Gary Pyrdeck
"Have been a customer for over 40 years. Always great service. Highly recommend."
We responded:
"Thank you for the great review."
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Benjamin Barnes

December 23, 2024

5  out of  5
rating by Benjamin Barnes
"Amber was fantastic. Excellent customer service and saved me a ton of money monthly 10/10 would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Theo G

December 7, 2024

5  out of  5
rating by Theo G
"Amber was very helpful and courteous when I spoke with her this afternoon. She knew exactly how to handle my specific situation. Thank you so much Amber for your insight! John-"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Vanessa Gomez

December 6, 2024

5  out of  5
rating by Vanessa Gomez
"Amber is the best! She's very knowledgeable and friendly. I would definitely recommend this insurance, especially this location, to everyone! I always feel comfortable talking to her because she's very honest and understanding."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Robert Casas

November 6, 2024

5  out of  5
rating by Robert Casas
"I contacted State Farm and spoke with Amber. She was so helpful and friendly. She gives you her undivided attention when helping you. 👍🏽"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ahram Cho

November 4, 2024

5  out of  5
rating by Ahram Cho
"Amber was really helpful and patient and she explained my policies and coverages over the phone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Francisca Piceno

October 29, 2024

5  out of  5
rating by Francisca Piceno
"The young lady that helped me was very helpful, friendly and found an insurance coverage for the van at a very reasonable price. I am very pleased with the wonderful cordial way I was treated. Thank you for everything! I highly recommend them."
We responded:
"Thank you, Francisca, for your kind words. It is everyday people like you that drive us to be the best we can be. We want to be there for you at every stage in your life, through hardships, and through the happiest most memorable moments. We hope to continue to make you proud. You are the best part of our State Farm Family. "
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E.G

September 28, 2024

5  out of  5
rating by E.G
"Angelica helped me with my auto and life insurance. Everyone is super nice and helpful."
We responded:
"Thanks for the 5 stars! We look forward to serving you again. "
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Jose Silva

September 28, 2024

5  out of  5
rating by Jose Silva
"They answer all my questions about my home, auto, & life insurance. Thanks State Farm! I wouldn't go to any other office."
We responded:
"Thank you so much for the great review!! Making sure our customers get excellent service from our office is our number one priority. We appreciate you!"
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Josh Garcia

September 28, 2024

5  out of  5
rating by Josh Garcia
"Angelica is the best! She helped me save on my home and auto insurance with mortgage protection. I honestly feel so much better after coming to this office. The girls are very knowledgeable about insurance. John Keen cares about his customers & it shows. Thanks guys!"
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."
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Carrie Eley

September 9, 2024

5  out of  5
rating by Carrie Eley
"I would like to thank Amber Politano for her recent assistance. She is very professional, friendly and goes above and beyond to help customers. I feel she is a person who can be trusted."
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again"
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Larissa Briones

August 28, 2024

5  out of  5
rating by Larissa Briones
"Amber was amazing and so helpful!"
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."
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Marta Figueroa

August 27, 2024

5  out of  5
rating by Marta Figueroa
"Angelica was very helpful and answered all my questions."
We responded:
"We value your feedback. Thank you so much for taking the time to leave us a 5-star review. "
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Denia Reyes

July 25, 2024

5  out of  5
rating by Denia Reyes
"I would like to thank Amber for her exceptional and amazing customer service! I’ve been a loyal State Farm customer for my cars insurance at this agency: John B Keen because in his office Amber (customer service representative) genuinely help you to get the best quotes and find ways how to save money without frustrations. She is always friendly and gives you a great vibes of trust. Definitely makes a difference in the complicated world nowadays in which the customers has to do all the work the companies employees should be doing…"
We responded:
"Thank you so much for your kind words, Denia. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to providing you with the excellent customer service you deserve in the future as well!"
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Heike K Synovec

July 20, 2024

1  out of  5
rating by Heike K Synovec
"Was customer with State Farm in Highland, CA 92346 several years. (Renter's Insurance)Relocated to Yucaipa CA with no Renter's Insurance. Ms. Milender informed me State Farm no longer has RENTER'S (Apartment) Insurance. What's going on?? 😔"
We responded:
"Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced with other Agencies. You are welcome to give our office a call and leave your contact info so that we may reach you when we start writing Renter's insurance again. "
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Rachel Ramirez

July 11, 2024

5  out of  5
rating by Rachel Ramirez
"Always friendly and helpful service."
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."
Profile photo of Rachel Ramirez

Rachel Ramirez

July 11, 2024

5  out of  5
rating by Rachel Ramirez
"Always friendly and helpful service."
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."