State Farm® Insurance Agent John Keen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Greg Spicer
August 29, 2025
"Angelica, Amber, and John are knowledgeable, friendly, and make insurance easy and even enjoyable! Great office in the San Bernardino / Redlands area for auto and life insurance! ⭐⭐⭐⭐⭐"
Carrie Eley
August 29, 2025
"John Keen - State Farm Insurance is awesome! Today I was helped by Angelica Alonzo. I had a great experience and all my needs were met. Angelica was professional, knowledgeable, and very helpful."
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again"
Eddie S
August 28, 2025
"I’m totally satisfied with the service that I get From the State Farm insurance agent Amber is always loving and kind very professional. I would recommend this place if you’re looking for a good. Insurance agency five stars"
"Thank you for your 5-star review at our San Bernardino/Loma Linda location! My State Farm team and I are happy to be your good neighbor! We hope to also help you with any life insurance needs that you may have in the future. "
Sean Nhim
August 26, 2025
"Amber is very knowledgeable and kind, gives great customer service that has helped out a ton."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office located in San Bernardino/Loma Linda location regarding your life insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brandy Dominguez
August 23, 2025
"Amber is amazing!! She always is so helpful and kind, she always finds solutions to any problem I am faced with and willing to put in extra work to give me the best experience and costumer service! I would definitely keep my policy going with this State Farm office and recommend her as an agent anytime."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service here at our San Bernardino/Redlands location! If there is anything else we can do for your insurance needs, just let us know! We do also offer life insurance and we would love to have the opportunity to provide you with the best care for All of your insurance needs."
Novy Sumarauw
July 7, 2025
"Good service 🙏🙏"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Yuri Verdin
June 24, 2025
"Very satisfied with John Keen’s, services Angelica & Amber are awesome any issue is resolved instantly. Great buisness."
M Dee
May 2, 2025
"John and his Office Mgr. Amber are the BEST! Very helpful, great suggestions, and immediate response when you call or email them with questions about your coverage. Highly recommend!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
G Cabrera
April 30, 2025
"Got Classic Insurance, Simple, affordable 💯AMBER POLITANO , Very helpful and really knowledgeable 👍"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy P
April 30, 2025
"I am so pleased with my insurance with John Keen’s State Farm office. They are very informative. The gals in the office are helpful and friendly, which is very hard to find these days. The office manager, Amber always has time to address my concerns. I highly recommend this office for your all of your insurance needs."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dayton Reeves
April 29, 2025
"We’ve been with John and his crew for over 20 years and they’ve always gone above and beyond to help us out! Our children are also covered through his office and have no complaints!"
"Thank you for your 5-star review! My State Farm team and we are happy to be your good neighbor!"
Richard Aguila
April 28, 2025
"Job welldone"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cyrus Toorkey
April 23, 2025
"Very good people and responsible!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrew Saenz
March 19, 2025
"Had to change Agents, which sucks because I've been with John for over 10 years but have had so many mishandling of policy changes recently that I don't feel comfortable with this office handling my policies anymore. State Farm has been great and I am keeping the insurance but I would recommend you look into different Agent."
Mario Martinez
February 7, 2025
"Amber was great! Very knowledgeable and a blessing to talk to."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gary Pyrdeck
January 17, 2025
"Have been a customer for over 40 years. Always great service. Highly recommend."
"Thank you for the great review."
Benjamin Barnes
December 23, 2024
"Amber was fantastic. Excellent customer service and saved me a ton of money monthly 10/10 would recommend."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Theo G
December 7, 2024
"Amber was very helpful and courteous when I spoke with her this afternoon. She knew exactly how to handle my specific situation. Thank you so much Amber for your insight! John-"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Vanessa Gomez
December 6, 2024
"Amber is the best! She's very knowledgeable and friendly. I would definitely recommend this insurance, especially this location, to everyone! I always feel comfortable talking to her because she's very honest and understanding."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Robert Casas
November 6, 2024
"I contacted State Farm and spoke with Amber. She was so helpful and friendly. She gives you her undivided attention when helping you. 👍🏽"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ahram Cho
November 4, 2024
"Amber was really helpful and patient and she explained my policies and coverages over the phone"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Francisca
October 29, 2024
"The young lady that helped me was very helpful, friendly and found an insurance coverage for the van at a very reasonable price. I am very pleased with the wonderful cordial way I was treated. Thank you for everything! I highly recommend them."
"Thank you, Francisca, for your kind words. It is everyday people like you that drive us to be the best we can be. We want to be there for you at every stage in your life, through hardships, and through the happiest most memorable moments. We hope to continue to make you proud. You are the best part of our State Farm Family. "
E.G
September 28, 2024
"Angelica helped me with my auto and life insurance. Everyone is super nice and helpful."
"Thanks for the 5 stars! We look forward to serving you again. "
Jose Silva
September 28, 2024
"They answer all my questions about my home, auto, & life insurance. Thanks State Farm! I wouldn't go to any other office."
"Thank you so much for the great review!! Making sure our customers get excellent service from our office is our number one priority. We appreciate you!"
Josh Garcia
September 28, 2024
"Angelica is the best! She helped me save on my home and auto insurance with mortgage protection. I honestly feel so much better after coming to this office. The girls are very knowledgeable about insurance. John Keen cares about his customers & it shows. Thanks guys!"
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."