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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Casas

November 6, 2024

5  out of  5
rating by Robert Casas
"I contacted State Farm and spoke with Amber. She was so helpful and friendly. She gives you her undivided attention when helping you. 👍🏽"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ahram Cho

November 4, 2024

5  out of  5
rating by Ahram Cho
"Amber was really helpful and patient and she explained my policies and coverages over the phone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Francisca Piceno

October 29, 2024

5  out of  5
rating by Francisca Piceno
"The young lady that helped me was very helpful, friendly and found an insurance coverage for the van at a very reasonable price. I am very pleased with the wonderful cordial way I was treated. Thank you for everything! I highly recommend them."
We responded:
"Thank you, Francisca, for your kind words. It is everyday people like you that drive us to be the best we can be. We want to be there for you at every stage in your life, through hardships, and through the happiest most memorable moments. We hope to continue to make you proud. You are the best part of our State Farm Family. "
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E.G

September 28, 2024

5  out of  5
rating by E.G
"Angelica helped me with my auto and life insurance. Everyone is super nice and helpful."
We responded:
"Thanks for the 5 stars! We look forward to serving you again. "
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Jose Silva

September 28, 2024

5  out of  5
rating by Jose Silva
"They answer all my questions about my home, auto, & life insurance. Thanks State Farm! I wouldn't go to any other office."
We responded:
"Thank you so much for the great review!! Making sure our customers get excellent service from our office is our number one priority. We appreciate you!"
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Josh Garcia

September 28, 2024

5  out of  5
rating by Josh Garcia
"Angelica is the best! She helped me save on my home and auto insurance with mortgage protection. I honestly feel so much better after coming to this office. The girls are very knowledgeable about insurance. John Keen cares about his customers & it shows. Thanks guys!"
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."
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Carrie Eley

September 9, 2024

5  out of  5
rating by Carrie Eley
"I would like to thank Amber Politano for her recent assistance. She is very professional, friendly and goes above and beyond to help customers. I feel she is a person who can be trusted."
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again"
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Larissa Briones

August 28, 2024

5  out of  5
rating by Larissa Briones
"Amber was amazing and so helpful!"
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."
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Marta Figueroa

August 27, 2024

5  out of  5
rating by Marta Figueroa
"Angelica was very helpful and answered all my questions."
We responded:
"We value your feedback. Thank you so much for taking the time to leave us a 5-star review. "
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Denia Reyes

July 25, 2024

5  out of  5
rating by Denia Reyes
"I would like to thank Amber for her exceptional and amazing customer service! I’ve been a loyal State Farm customer for my cars insurance at this agency: John B Keen because in his office Amber (customer service representative) genuinely help you to get the best quotes and find ways how to save money without frustrations. She is always friendly and gives you a great vibes of trust. Definitely makes a difference in the complicated world nowadays in which the customers has to do all the work the companies employees should be doing…"
We responded:
"Thank you so much for your kind words, Denia. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky to have customers like you. We look forward to providing you with the excellent customer service you deserve in the future as well!"
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Heike K Synovec

July 20, 2024

1  out of  5
rating by Heike K Synovec
"Was customer with State Farm in Highland, CA 92346 several years. (Renter's Insurance)Relocated to Yucaipa CA with no Renter's Insurance. Ms. Milender informed me State Farm no longer has RENTER'S (Apartment) Insurance. What's going on?? 😔"
We responded:
"Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced with other Agencies. You are welcome to give our office a call and leave your contact info so that we may reach you when we start writing Renter's insurance again. "
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Rachel Ramirez

July 11, 2024

5  out of  5
rating by Rachel Ramirez
"Always friendly and helpful service."
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again."
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Shelley Krueger

July 3, 2024

5  out of  5
rating by Shelley Krueger
"John Keen has been my State Farm agent for many years. Together with his Office Manager, Amber they are a winning team when you need anything. Knowledgeable, patient, friendly service."
We responded:
"Thank you so much for the great review!! Making sure our customers get excellent service from our office is our number one priority. We appreciate you!"
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Howard Olsen

July 1, 2024

5  out of  5
rating by Howard Olsen
"Very courteous and efficient customer service"
We responded:
"Thanks Howard for the wonderful review. It's much appreciated. Angelica"
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Juan Bernardino

June 28, 2024

5  out of  5
rating by Juan Bernardino
"I just want to say, I have a nice conversation with Mrs. Amber from state farm, at John keen office, she's really professional person, very helpful, she has many options to help the customer to save money with insurance policies.."
We responded:
"Hi Juan, thank you for taking the time to leave a 5-star review. We're so glad to hear you were satisfied with our service. Our team is committed to delivering high quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
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Paul Garcia

June 20, 2024

5  out of  5
rating by Paul Garcia
"John Keen as well as his representatives; Amber and Angelica are awesome! They take the time to explain coverages and options to provide the best coverage while keeping my budget in mind. They are all so helpful and I would highly recommend this office for your insurance needs."
We responded:
""Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!""
Profile photo of Randy Politano (Eyedono)

Randy Politano (Eyedono)

June 19, 2024

5  out of  5
rating by Randy Politano (Eyedono)
"The staff is very helpful and professional. They are always quick to respond to my questions and problems."
We responded:
"Thank you for your thoughtful review as it is much appreciated. I will pass the complement on. John"
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Ryan Sell

June 19, 2024

5  out of  5
rating by Ryan Sell
"Had such a great experience!"
We responded:
"Thanks Ryan for the wonderful review. Its much appreciated. John"
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Brandon Villanueva

June 19, 2024

5  out of  5
rating by Brandon Villanueva
"Amber had great customer service! Very attentive and quick with responses. Thank you State Farm!"
We responded:
"I'll pass that great comment along to Amber. She loves them.John"
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Brittani Karr

June 19, 2024

5  out of  5
rating by Brittani Karr
"amber and john are absolutely amazing. super helpful and kind. would recommend! 10/10"
We responded:
"Brittani, Wow, now we have to live up to it. John "
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joshua reyes

June 19, 2024

5  out of  5
rating by joshua reyes
"I’ve had State Farm for years, and plan to stay! Exceptional service from John and his office. The girls are super nice! Thank you!"
We responded:
"Thanks for that great review. It's much appreciated. John"
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mel cherne

December 31, 2023

5  out of  5
rating by mel cherne
"John is great and always finds a way to save us $ !"
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John Berge

August 23, 2022

5  out of  5
rating by John Berge
"John and his staff are knowledgeable and attentive. He is who I trust for my Auo Insurance needs."
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Thomas Cahraman

May 5, 2022

5  out of  5
rating by Thomas Cahraman
"I've been doing business with John for about 30 years. He and his staff are careful, very competent and responsive to my business needs. Outstanding service!!"
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Ot L

March 18, 2022

5  out of  5
rating by Ot L
"I have been looking for Life insurance for some time now and finally this search is over with. The Insurance Agents that assisted me with my policy was extremely knowledgeable on well informed. This is the place to go with seriously."