State Farm® Insurance Agent John Keen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clarence Bailey
September 30, 2025
5
out of
5
rating by Clarence Bailey
"We had a great experience. State farm went above and beyond to helped us get our truck fixed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tracy Mcintosh
September 30, 2025
5
out of
5
rating by Tracy Mcintosh
"We had such a great experience. Everyone at State Farm helped to recover our truck and get the truck fixed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Leesah V
September 9, 2025
5
out of
5
rating by Leesah V
"John Keen-State Farm office has been absolutely amazing to me and my family. I’ve been a client for over forty years. Amber is amazing. I recently had unfortunate events in my household, and she worked diligently to make sure we received everything that we needed and invested in. She always listens to our concerns and takes care of anything that we ask of her. Amber responds to all of our calls, texts and emails and she treats us like family. John even showed up at a celebration of life for my family member. I cannot say enough about this office nor can I say enough about John and Amber. Thank you Amber for all that you’ve always done for us and continue to do."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office located in our San Bernardino/ Redlands location. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Max
September 8, 2025
5
out of
5
rating by Max
"Been a member of John's team for several years with both my home and auto policies and have always had great service. Thanks to the wonderful office staff, past and present, for the great service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service here at our San Bernardino/Redlands location! If there is anything else we can do for your insurance needs, just let us know!"
Greg Spicer
August 29, 2025
5
out of
5
rating by Greg Spicer
"Angelica, Amber, and John are knowledgeable, friendly, and make insurance easy and even enjoyable! Great office in the San Bernardino / Redlands area for auto and life insurance! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for your 5-star review at our San Bernardino/Loma Linda location! My State Farm team and I are happy to be your good neighbor! We hope to also help you with any life insurance needs that you may have in the future. "
Carrie Eley
August 29, 2025
5
out of
5
rating by Carrie Eley
"John Keen - State Farm Insurance is awesome! Today I was helped by Angelica Alonzo. I had a great experience and all my needs were met. Angelica was professional, knowledgeable, and very helpful."
We responded:
"We're thrilled to have you as a customer. Your feedback made our day! We're so glad you had a wonderful experience with us. We look forward to serving you again"
Eddie S
August 28, 2025
5
out of
5
rating by Eddie S
"I’m totally satisfied with the service that I get From the State Farm insurance agent Amber is always loving and kind very professional. I would recommend this place if you’re looking for a good. Insurance agency five stars"
We responded:
"Thank you for your 5-star review at our San Bernardino/Loma Linda location! My State Farm team and I are happy to be your good neighbor! We hope to also help you with any life insurance needs that you may have in the future. "
Sean Nhim
August 26, 2025
5
out of
5
rating by Sean Nhim
"Amber is very knowledgeable and kind, gives great customer service that has helped out a ton."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office located in San Bernardino/Loma Linda location regarding your life insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brandy Dominguez
August 23, 2025
5
out of
5
rating by Brandy Dominguez
"Amber is amazing!! She always is so helpful and kind, she always finds solutions to any problem I am faced with and willing to put in extra work to give me the best experience and costumer service! I would definitely keep my policy going with this State Farm office and recommend her as an agent anytime."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service here at our San Bernardino/Redlands location! If there is anything else we can do for your insurance needs, just let us know! We do also offer life insurance and we would love to have the opportunity to provide you with the best care for All of your insurance needs."
Novy Sumarauw
July 7, 2025
5
out of
5
rating by Novy Sumarauw
"Good service 🙏🙏"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Yuri Verdin
June 24, 2025
5
out of
5
rating by Yuri Verdin
"Very satisfied with John Keen’s, services Angelica & Amber are awesome any issue is resolved instantly. Great buisness."
M Dee
May 2, 2025
5
out of
5
rating by M Dee
"John and his Office Mgr. Amber are the BEST! Very helpful, great suggestions, and immediate response when you call or email them with questions about your coverage. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
G Cabrera
April 30, 2025
5
out of
5
rating by G Cabrera
"Got Classic Insurance, Simple, affordable 💯AMBER POLITANO , Very helpful and really knowledgeable 👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amy P
April 30, 2025
5
out of
5
rating by Amy P
"I am so pleased with my insurance with John Keen’s State Farm office. They are very informative. The gals in the office are helpful and friendly, which is very hard to find these days. The office manager, Amber always has time to address my concerns. I highly recommend this office for your all of your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dayton Reeves
April 29, 2025
5
out of
5
rating by Dayton Reeves
"We’ve been with John and his crew for over 20 years and they’ve always gone above and beyond to help us out! Our children are also covered through his office and have no complaints!"
We responded:
"Thank you for your 5-star review! My State Farm team and we are happy to be your good neighbor!"
Richard Aguila
April 28, 2025
5
out of
5
rating by Richard Aguila
"Job welldone"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cyrus Toorkey
April 23, 2025
5
out of
5
rating by Cyrus Toorkey
"Very good people and responsible!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Andrew Saenz
March 19, 2025
1
out of
5
rating by Andrew Saenz
"Had to change Agents, which sucks because I've been with John for over 10 years but have had so many mishandling of policy changes recently that I don't feel comfortable with this office handling my policies anymore. State Farm has been great and I am keeping the insurance but I would recommend you look into different Agent."
Mario Martinez
February 7, 2025
5
out of
5
rating by Mario Martinez
"Amber was great! Very knowledgeable and a blessing to talk to."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Gary Pyrdeck
January 17, 2025
5
out of
5
rating by Gary Pyrdeck
"Have been a customer for over 40 years. Always great service. Highly recommend."
We responded:
"Thank you for the great review."
Benjamin Barnes
December 23, 2024
5
out of
5
rating by Benjamin Barnes
"Amber was fantastic. Excellent customer service and saved me a ton of money monthly 10/10 would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Theo G
December 7, 2024
5
out of
5
rating by Theo G
"Amber was very helpful and courteous when I spoke with her this afternoon. She knew exactly how to handle my specific situation. Thank you so much Amber for your insight! John-"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Vanessa Gomez
December 6, 2024
5
out of
5
rating by Vanessa Gomez
"Amber is the best! She's very knowledgeable and friendly. I would definitely recommend this insurance, especially this location, to everyone! I always feel comfortable talking to her because she's very honest and understanding."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Robert Casas
November 6, 2024
5
out of
5
rating by Robert Casas
"I contacted State Farm and spoke with Amber. She was so helpful and friendly. She gives you her undivided attention when helping you. 👍🏽"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ahram Cho
November 4, 2024
5
out of
5
rating by Ahram Cho
"Amber was really helpful and patient and she explained my policies and coverages over the phone"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"